Includes bibliographical references and index.

Trends shaping nursing leadership : implications for education and practice -- Concepts and theories guiding professional practice -- Emotionally intelligent leadership in nursing and healthcare organizations -- Ethical nurse leadership -- Change, complexity, and creativity -- Collaborative decision making and communication : skills and practices -- Organizational structure and analysis -- Human resource development : recruitment, retention, and managing conflict -- Strategic planning and management -- Staffing and scheduling -- Budgeting principles for nurse managers -- Managing the process of care delivery -- Information management and technology -- Health policy, laws, and regulatory issues -- Risk management and legal issues -- Tools for evaluating operations and care delivery systems -- Quality management -- Performance appraisal -- The professional nursing staff educator -- Building a portfolio for academic and clinical partnership -- Transformational leadership and evidence-based management in a changing world -- Creating a culture of magnetism -- Managing a culturally diverse workforce.