Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.
Material type:
TextPublication details: New York : Portfolio, 2006.Description: xxi, 266 p. : ill. ; 24 cmISBN: - 9781591841098
- HF5415.335 .D46 2006
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Maasai Mara University Library -Main Campus | HF5415.335 .D46 2006 (Browse shelf(Opens below)) | Available | 16018607 |
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| HF5415.M293 2003 Marketing / | HF5415.13 .M35 2009 Marketing Management / | HF5415.13.I57 2007 Marketing for Managers/ | HF5415.335 .D46 2006 Satisfaction : | HF 5437 .C54 2008 Retail buying : | HF5437 .L97 2006 _Purchasing and Supply Chain Management / | HF5478.S4737 2005 _Custom Business Resources / Souther Wesleyan University |
Includes index.
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