Quality without tears :
Crosby, Philip B.
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : New American Library, 1985, c1984. - xiii, 205 p. ; 21 cm.
Reprint. Originally published: New York : McGraw-Hill, c1984. "A Plume book." Includes index.
0452256585 (pbk.) : $8.95
84022609
Quality assurance.
TS156.6 / .C764 1985
658.5/62
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : New American Library, 1985, c1984. - xiii, 205 p. ; 21 cm.
Reprint. Originally published: New York : McGraw-Hill, c1984. "A Plume book." Includes index.
0452256585 (pbk.) : $8.95
84022609
Quality assurance.
TS156.6 / .C764 1985
658.5/62