| 000 | 01109cam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | 12503664 | ||
| 003 | OSt | ||
| 005 | 20221012045844.0 | ||
| 008 | 010815s2001 caua 001 0 eng | ||
| 010 | _a 2001273323 | ||
| 015 | _aGBA1-Y4401 | ||
| 020 | _a007213237X | ||
| 035 | _a(OCoLC)ocm46650086 | ||
| 040 |
_aMMU _cMMU _dMMU _dMMU _bENG |
||
| 042 | _alccopycat | ||
| 050 | 0 | 0 |
_aQA76.9.T43 _bW66 2001 |
| 082 | 0 | 0 |
_a004/.068/8 _221 |
| 100 | 1 | _aWooten, Bob. | |
| 245 | 1 | 0 |
_aBuilding & managing a world class IT help desk / _cBob Wooten. |
| 246 | 3 | _aBuilding and managing a world class IT help desk | |
| 260 |
_aBerkeley, Calif. : _bOsborne/McGraw-Hill, _cc2001. |
||
| 300 |
_axvi, 583 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aComputer technical support. | |
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/mh042/2001273323.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/mh024/2001273323.html |
| 856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/mh023/2001273323.html |
| 942 |
_2lcc _cLOAN LOAN |
||
| 999 |
_c26943 _d26943 |
||