000			01640cam a2200361 i 4500
999			_c24303 _d24303
001			17490259
003			OSt
005			20210621094458.0
008			121011s2014 maua b 001 0 eng
010			_a 2012037536
020			_a9780132971270 (alk. paper)
020			_a0132971275 (alk. paper)
040			_aMMU _beng _cMMU _eMMU _dMMU
042			_apcc
050	0	0	_aHF5389 _b.C47 2014
082	0	0	_a395.5/2 _223
100	1		_aChaney, Lillian H.
245	1	0	_aIntercultural business communication / _cLillian H. Chaney, The University of Memphis, Jeanette S. Martin, The University of Mississippi.
250			_aSixth Edition
264		1	_aBoston : _bPearson, _c[2014]
300			_axiv, 306 pages : _billustrations ; _c24 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
500			_aIncludes bibliographical references and index.
505	0		_aForeword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.
650		0	_aBusiness etiquette.
650		0	_aBusiness communication.
650		0	_aIntercultural communication.
650		0	_aCorporate culture.
700	1		_aMartin, Jeanette S.
942			_2lcc _cLOAN LOAN _e6th ed.