| 000 | 00671cam a22002174a 4500 | ||
|---|---|---|---|
| 999 |
_c22906 _d22906 |
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| 001 | 12524695 | ||
| 003 | OSt | ||
| 005 | 20210812111656.0 | ||
| 008 | 010904s2002 gaua 001 0 eng | ||
| 010 | _a 2001038961 | ||
| 020 | _a157974155X | ||
| 040 |
_aMMu _cMMU _beng _dMMU |
||
| 050 | 0 | 0 |
_aHG173 _b.A34 2002 |
| 100 | 1 |
_aAdel, Mark, _d1953- |
|
| 245 | 1 | 0 |
_aCustomer contacts : _bstrategies and operations / _cMark Adel. |
| 260 |
_aAtlanta, Ga. : _bLOMA's Professional, Customer Service Program, _cc2002. |
||
| 300 |
_axvii, 354 p. : _bill. ; _c26 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aFinancial services industry _xCustomer services. |
|
| 942 |
_2lcc _cLOAN LOAN |
||