000 00594nam a22002177a 4500
999 _c19622
_d19622
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008 170217b xxu||||| |||| 00| 0 eng d
020 _a324319967
040 _aMMU
_beng
_cMMU
_dMMU
050 _aHD9980 .5 .H644 2006
100 _aHoffman K.Douglas
245 _aServices marketing:
_bConcepts,strategies,&cases/
_cK.Douglas Hoffman
250 _a3rd ed.
260 _aSingapore:
_bThomson,
_c2006
300 _axix,588 p.:
500 _aIncludes index
650 _aMarketing
700 _aJohn E.G.Bateson
942 _2lcc
_cLOAN LOAN
_e3rd ed.