TY  - BOOK
AU  - _Stuart Chambers 
TI  - _Operations and process management: principles and practice for strategic impact Slack Nigel 
SN  - 273684264
AV  - TS 183 .O64 2006  
CY  - England Pearson Education 2006 
KW  - _Operation Strategy
N1  - Includes index
ER  -