Gower Handbook of quality Management / 
editor Matt Seaver. 
 - 3rd ed. 
 - USA :  Gower,   2003  
 - xiii, 506 p. :  
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>566081490 
<br/><br/><label>Subjects--Topical Terms: </label><br/>_Quality Management 
<br/><br/><label>LC Class. No.: </label>TS 156 .G68 2003