TY  - BOOK
AU  - _Walden David 
TI  - _Four Practical Revolutions in Management Systems for Creating unique Organizational Capability / Shiba Shoji 
SN  - 9.7856327389e+011
AV  - HD 62.15 .S55 2001  
CY  - Cambridge : CRC Press, 1993 
KW  - _Total Quality Management
N1  - Includes index
ER  -