TY  - BOOK
AU  - Russell F Proctor 
TI  - Looking out looking in /  
SN  - 9780495101277
AV  - BF 637 .C45A34 2007 
PY  - 2007///
CY  - Boston: 
PB  -  Thomson Learning
KW  - Communication
N1  - Includes index.
ER  -