The process reengineering workbook : practical steps to working faster and smarter through process improvement /
Jerry L. Harbour.
- White Plains, N.Y. : Quality Resources, c1994.
- xi, 147 p. : ill. ; 26 cm.
Includes bibliographical references (p. 138-139) and index.
0527762407 (alk. paper)
94014109
Organizational change. Organizational effectiveness. Time management. Industrial organization. Reengineering (Management)