Cianfrani, Charles A. ISO 9001:2000 explained / Charles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West. - 2nd ed. - Milwaukee, Wis. : ASQ Quality Press, 2001. - xv, 216 p. : ill. ; 23 cm. Includes index. ISBN: 0873895088 (alk. paper) Subjects--Topical Terms: ISO 9001 Standard.Quality control--Standards. LC Class. No.: TS156.6 / .C45 2001 Dewey Class. No.: 658.5/62