TY - BOOK AU - Simonson,Itamar AU - Rosen,Emanuel TI - Absolute value: what really influences customers in the age of (nearly) perfect information SN - 9780062215673 AV - HF5415 .S512 2014 U1 - 658.8 23 PY - 2014///] CY - New York, NY PB - HarperBusiness KW - Marketing KW - Verbraucherverhalten KW - gnd KW - Markenpolitik KW - Kundenorientierung KW - Kundenmanagement KW - Markenartikel N1 - Includes bibliographical references (pages 195-219) and index; I: The shift from relative to absolute. From relative to absolute ; The decline of "irrationality" ; New patterns in consumer decision making ; Why we're bullish about absolute values -- II: How marketing changes forever. When brands mean less ; Satisfaction, loyalty, and the future of past experience ; Absolute diffusion : from Pinehurst to Pinterest ; Pointless positioning and persuasion -- III: A new framework. The influence mix ; Communication : match your customers' influence mix ; Market research : from predicting to tracking ; Segment evolution : from susceptible to savvy ; The future of the absolute ; Absolute business : a final word N2 - Offering a new framework called the influence mix, a forward-looking marketing guide shows how to influence customers in this new age and environment through updated communication strategies, market research programs, and segmentation strategies UR - http://www.loc.gov/catdir/enhancements/fy1409/2013478768-b.html ER -