TY - BOOK AU - Guffey,Mary Ellen TI - Business communication: Process and product SN - 0176166505 AV - HF5718.3 .G84 1991 U1 - 808/.06651 19 PY - 1998/// CY - Ontario PB - ITP Nelson KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes index ER -