TY - BOOK AU - Kasavana,Michael L. AU - Brooks,Richard M. TI - Managing front office operations SN - 086612179X (pbk.) AV - TX911.3.M27 K385 1998 U1 - 647.94/068 21 PY - 1998/// CY - Lansing, Mich. PB - Educational Institute of the American Hotel & Motel Association KW - Hotel management N1 - Includes bibliographical references and index ER -