Kasavana, Michael L.,  1947- <br/><br/>
Managing front office operations / 
Michael L. Kasavana, Richard M. Brooks. 
 - 5th ed. 
 - Lansing, Mich. :  Educational Institute of the American Hotel & Motel Association,  c1998. 
 - xiv, 511 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>086612179X (pbk.) 
<br/><br/><label>LCCN: </label>98029129  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / K385 1998 
<br/><br/><label>Dewey Class. No.: </label>647.94/068