TY - BOOK AU - Guffey,Mary Ellen TI - Business communication: process & product SN - 0176501592 (hbk.) AV - HF5718.3 .G82 2010 PY - 2008/// CY - Mason, OH PB - South-Western Cengage Learning KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes bibliographical references and index ER -