Workplace studies : recovering work practice and informing system design - Luff, Paul.; Hindmarsh, Jon.; Heath, Christian, 1952- (Cambridge, UK ; New York, NY, USA : Cambridge University Press, 2000)
Includes bibliographical references (p. 262-280) and index.
Keywords: Organizational change -- Management; Technological innovations -- Management; Technological innovations -- Employee participation; Communication in design; Communication and technology