TY  - BOOK
AU  - Shwom Barbara
AU  - Lisa gueldenzoph snyder
TI  - Business communication: Polishing your professional presence
SN  - 9780133059519
AV  - HF5718.S525 2014 
PY  - 2014///
CY  - Boston
PB  - Pearson
KW  - Business
N1  - Includes bibliographical references and index
ER  -