TY  - BOOK
AU  - Blicq, Ron 
TI  - Communicating at work: creating messages that get results,
SN  - 0130858307
AV  - HF5718.3 .B58 2001 
PY  - 2001///
CY  - Toronto
PB  - Prentice Hall, 
KW  - Business writing and communication
N1  - Includes index
ER  -