Futrell Charles M. <br/><br/>
ABC'S of relationship selling/ 
Charles M.Futrell...[et al.]. 
 - 1st canadian ed. 
 - Toronto:  McGraw-Hill,  2001. 
 - xvii,443p.; 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>007087865 
<br/><br/><label>ISSN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship selling