TY  - BOOK
AU  - Northey, Margot.
AU  - Joan McKibbin.
TI  - Impact: a guide to business communication
SN  - 0131219197
AV  - HF5718 .N67 2005 
PY  - 2005///
CY  - Toronto
PB  - Pearson Prentice Hall
KW  - Business
N1  - Includes bibliographical references and index
ER  -