Northey, Margot. <br/><br/>
Impact:  a guide to business communication/ 
Margot Northey and Joan McKibbin. 
 - 6th ed. 
 - Toronto:  Pearson Prentice Hall,  2005. 
 - vii,294 p. : 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0131219197 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business.
<br/><br/><label>LC Class. No.: </label>HF5718 .N67 2005