TY  - BOOK
AU  - Maurer,Rick
TI  - Feedback toolkit: 16 tools for better communication in the workplace 
SN  - 1563270560 :
AV  - HF5549.5.C6 M29 1994
PY  - 1994///
CY  - Portland, Or.
PB  - Productivity Press
KW  - Communication in personnel management
KW  - Feedback (Psychology)
N1  - Includes bibliographical references
ER  -