Northey, Margot <br/><br/>
Impact aguide to business communication/ 
Margot Northey 
 - 5th ed. 
 - Toronto:  Prentice Hall,  2001. 
 - viii,328 p. : 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>0130325481 
<br/><br/><label>Subjects--Topical Terms: </label><br/>impact
<br/><br/><label>LC Class. No.: </label>HF5718.N67 2001