TY - BOOK AU - Kotler,Philip AU - Lee,Nancy TI - Marketing in the public sector: a roadmap for improved performance SN - 0131875159 (hardback : alk. paper) AV - JF1525.P67 K68 2007 PY - 2007/// CY - Upper Saddle River, N.J. PB - Wharton School Pub. KW - Government productivity KW - Public administration KW - Citizen participation KW - Administrative agencies KW - Management N1 - Includes bibliographical references (p. 291-308) and index ER -