Kotler, Philip. Marketing in the public sector : a roadmap for improved performance / Philip Kotler, Nancy Lee. - Upper Saddle River, N.J. : Wharton School Pub., c2007. - xv, 332 p. : ill. ; 24 cm. Includes bibliographical references (p. 291-308) and index. ISBN: 0131875159 (hardback : alk. paper) 9780131875159 (hardback : alk. paper) 9780131875159 LCCN: 2006015053 Subjects--Topical Terms: Government productivity.Public administration--Citizen participation.Administrative agencies--Management. LC Class. No.: JF1525.P67 / K68 2007