Bovee L. Courtland. <br/><br/>
Bussiness Communication Essentials/ 
Courtland L. Bovee...[et al.]. 
 - 2nd ed. 
 - Toronto:  Pearson Canada,  2011. 
 - xix, 411 p. : 
<br/><br/> includes index. 
<br/><br/><label>ISBN: </label>9780138028961 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.
<br/><br/><label>LC Class. No.: </label>HF5718.B96 2011