Lannon M. john <br/><br/>
Technical communication/ 
John m.lannon 
 - 2nd ed. 
 - Toronto;  pearson education canada,  2003. 
 - xxiii,695 p. :  ill. ; 
<br/><br/> includes bibliographical and index 
<br/><br/><label>ISBN: </label>020178971 
<br/><br/><label>Subjects--Topical Terms: </label>