Kasavana, Michael L.,  1947- <br/><br/>
Managing front office operations / 
Michael L. Kasavana, Richard M. Brooks. 
 - 7th ed. 
 - Lansing, Mich. :  Educational Institute,  American Hotel & Lodging Association,  2005. 
 - xvi, 645 p. :  ill. ;  23 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0866122656 
<br/><br/><label>LCCN: </label>2004061965 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / K385 2005