TY  - BOOK
AU  - 
TI  - Benchmarking staff performance: how staff departments can enhance their value to the customer
SN  - 1555425739 (alk. paper)
AV  - HD58.9 .F58 1993
PY  - 1993///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Organizational effectiveness
KW  - Benchmarking (Management)
KW  - Line and staff organization
N1  - Includes bibliographical references (p. 211-212) and index
ER  -