The sales advantage :  how to get it, keep it, and sell more than ever / 
Dale Carnegie & Associates, Inc., J. Oliver Crom, Michael Crom. 
 - New York :  Free Press,  c2003. 
 - xi, 283 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0743215915 074324432X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Sales Management.<br/>Sales personnel--Training of.
<br/><br/><label>LC Class. No.: </label>HF5438  / .S1527 2003