Business process analysis and design / 

 - 2nd ed. 
 - New York :  Learning Solutions,  2010 
 - 340 p. :  ill. ; 
<br/><br/><label>ISBN: </label>9780558659219 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process
<br/><br/><label>LC Class. No.: </label>HD62.17 .B87 2010