TY  - BOOK
AU  - Guffey,Mary Ellen
TI  - Business communication: process and product 
SN  - 0176169296
AV  - HF5718.3 .G82 2001 
PY  - 2001///
CY  - Canada
PB  - Nelson Thomson Learning
KW  - Business writing
KW  - English language
KW  - Business English
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -