TY  - BOOK
AU  - Mayer, Bernard
TI  - The dynamics of conflict resolution: a practitioner's guide
SN  - 078795019
AV  - BF637.148 .M39 2000 
PY  - 2008///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Interpersonal conflict
N1  - Includes index
ER  -