TY  - BOOK
TI  - Operations management: GMS401
SN  - 9781405847322 (pbk. : alk. paper)
AV  - TK5199.5 .O647 2013
U1  - 658 22
PY  - 2008///
CY  - Harlow, Essex, England, New York
PB  - Financial Times/Prentice Hall
KW  - Service industries operations
KW  - Management
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip089/2008002916.html
ER  -