Operations management : GMS401 - Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. - 377 p. : ill. ; 23 cm.

Includes bibliographical references and index.

9781405847322 (pbk. : alk. paper) 1405847328 (pbk. : alk. paper)

2008002916


Service industries operations--Management.

TK5199.5 / .O647 2013

658