Quality without tears
the art of hassle-free management
Crosby, Philip B.
creator
text
nyu
New York
New American Library
1985, c1984
1985
monographic
eng
xiii, 205 p. ; 21 cm.
Philip B. Crosby.
Reprint. Originally published: New York : McGraw-Hill, c1984.
"A Plume book."
Includes index.
Quality assurance
TS156.6 .C764 1985
658.5/62
0452256585 (pbk.) :
84022609
MMU
841001
20170518100018.0
1897187