Ciampa, Dan. <br/><br/>
Total quality :  a users' guide for implementation / 
Dan Ciampa. 
 - Reading, Mass. :  Addison-Wesley,  1991. 
 - xxvii, 269 p. :  ill. ;  21 cm. 
 - Addison-Wesley OD series .
 - Addison-Wesley series on organization development. .
<br/><br/>Includes bibliographical references (p. 263-269). 
<br/><br/><label>ISBN: </label>0201549921 
<br/><br/><label>LCCN: </label>91016302  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Quality control.<br/>Quality control.
<br/><br/><label>LC Class. No.: </label>TS156  / .C56 1991 
<br/><br/><label>Dewey Class. No.: </label>658.5/62