TY  - BOOK
AU  - _Courtland L Bovee 
TI  - _Excellence in Business communication [5th ed] John V Thill. 
SN  - 130909475
AV  - HF 5718.2.U6T45 2001  
CY  - U.S.A Prentice Hall 2001 
KW  - _Business communication
N1  - Includes index; Includes index
ER  -