TY  - BOOK
AU  - _Dufrene, Debbie D. 
TI  - _Business communication(13th ed.) Carol M. Lehman 
SN  - 324037287
AV  - HF 5721.L34 2002  
CY  - Canada Thomson 2002 
KW  - _Commercial correspondence
N1  - include index; include index
ER  -