TY  - BOOK
AU  - Thill, John V
AU  - Bovee L. Courtland 
TI  - Excellence in business communication
SN  - 0131211420
AV  - HF 5718.2 C3T45 2005 
PY  - 2005///
CY  - Toronto
PB  - Pearson
KW  - communication
N1  - Include index; Include index
ER  -