TY  - BOOK
TI  - _Stategic electronic Marketing managing E-business(2nd ed.) Brad Alan Kleindl 
SN  - 032417893x 
AV  - HF5415.1265.K44 2002  
CY  - Canada Thomson 2002 
KW  - _Telemarketing
N1  - include index; include index
ER  -