TY  - BOOK
AU  - Taylor, Shirley 
TI  - Model Business letters, E-Mail: & Other Business Documents/ 
SN  - 0273336755249
AV  - HF5726 .T393 2004 
PY  - 2004///
CY  - London
PB  - Prentice
KW  - Business Letters
N1  - Include index
ER  -