Revised edition of the author's Records & information management, 2013.

Includes bibliographical references (pages 441-462) and index.

The origins and development of records and information management -- Building an information governance program on a solid RIM foundation -- Records and information creation/capture, classification, and file plan development -- Records retention strategies: inventory, appraisal, retention, and disposition -- Records and information access, storage, and retrieval -- Electronic records and electronic records management systems -- Developing & emerging technologies and records management -- Vital (essential) records, disaster preparedness and recovery, and business continuity -- Monitoring, auditing, and risk management -- Information economics, privacy & security -- Inactive records management: records centers and archives -- Long-term digital preservation & trusted digital repositories -- Life-long learning: education, training and professional development -- From records management to information governance: an evolution.

"Records and Information Management was the first book to provide a lifecycle view of records management that includes both paper and electronic records and information and addresses the impact of Web 2.0 and records management technologies. The increasingly complex regulatory and legal environment, along with the growing volume and changing nature of records and information created through emerging technologies, continues to bring RIM to the attention of executives who are ultimately responsible the success or failure of their organizations. The positive reaction by academics and practitioners to the first edition, the continued interest in records and information management (RIM), and the reliance in the field upon emerging technologies supports the need for a second edition. Proposed revisions will bring readers up-to-date on advances in technology, most notably cloud storage, and evolving standards and practices"-- Provided by publisher.