Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
Material type:
TextSeries: Leadership for the common goodPublication details: Boston : Harvard Business School Press, c2004.Description: xiv, 317 p. : ill., map ; 24 cmISBN: - 1591391784 (alk. paper)
- 363.34/7 22
- HV551.2 .B39 2004
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Maasai Mara University Library -Main Campus | HV551.2 .B39 2004 (Browse shelf(Opens below)) | Available | 17024351 |
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| HV438.S84 2003 Fighting Poverty in Africa : | HV446.S47 1995 Service Provision Under Stress in East Africa / | HV541 .P53 1990 Planet under stress/ | HV551.2 .B39 2004 Predictable surprises : | HV551.2 .H3 2008 Introduction to emergency management / | HV551.3 .N39 2004 Natural disasters and other emergencies | HV551.3 .N39 2004 Natural disasters and other emergencies |
Includes bibliographical references (p. 299-300) and index.
What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.
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