Services Marketing : Intergrating customer focus across the firm/ Valarie A Zeithaml... [et al.].
Material type:
TextPublication details: Boston : McGraw-Hill, 2006. Edition: 4th edDescription: xxvii, 708 pISBN: - 72961945
- HD9980.5 .Z45 2006
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Maasai Mara University Library -Main Campus | HD9980.5 .Z45 2006 (Browse shelf(Opens below)) | Available | 201414046 |
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| HD9980.5 .R36H363 2002 Choices and challenges : Charting your career path/ | HD9980.5 .S4253 1991 Service Quality: Multidisciplinary and Multinational Perspectives / | HD9980.5 .T53 1996 The virtual help desk : | HD9980.5 .Z45 2006 Services Marketing : Intergrating customer focus across the firm/ | HD9980.5 .Z45 2006 Services Marketing : Intergrating customer focus across the firm/ | HD9980.5Z45 2011 Final sale no refund no exchange | HD9981.5.T43 1988 Technology in services : |
Includes index
Includes index
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