Normal view MARC view ISBD view

Simply better : winning and keeping customers by delivering what matters most /

Barwise, Patrick.

Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan. - Boston : Harvard Business School Press, c2004. - xiv, 216 p. : ill. ; 25 cm.

Includes bibliographical references (p. 197-208) and index.

ISBN: 0875843980

LCCN: 2003025723

Subjects--Topical Terms:
Consumer satisfaction--Evaluation.
Marketing.

LC Class. No.: HF5415.335 / .B37 2004

Dewey Class. No.: 658.8/12

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

MAASAI MARA UNIVERSITY

LIBRARY CATALOGUE

Simply better : winning and keeping customers by delivering what matters most /