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Business process benchmarking :

Camp, Robert C., 1935-

Business process benchmarking : finding and implementing best practices / Robert C. Camp. - Milwaukee, Wis. : ASQC Quality Press, c1995. - xxi, 464 p. : ill. ; 24 cm.

Includes bibliographical references (p. 407-422) and index.

ISBN: 0873892968 (acidfree, recycled paper)

LCCN: 94034028

Subjects--Topical Terms:
Benchmarking (Management)

LC Class. No.: HD62.15 / .C345 1995

Dewey Class. No.: 658.5/62

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Business process benchmarking :